Operations that scale with you
Inventory, fulfilment, WMS, processes and feeds. The back end of your e-commerce business in order, so growth doesn't break your ops.
Who this is for
Brands scaling past €100k/month
Where Excel, email and loose tools no longer cut it — time for real systems and processes.
Multi-channel sellers
Own webshop + bol.com + Amazon + Mirakl: one inventory, one source of truth, no oversells.
Teams with operational chaos
No SOPs, returns over WhatsApp, purchasing on gut feel. Time to professionalise.
The four building blocks of scalable ops
Inventory & purchasing
Multi-channel inventory, demand forecasting, reorder points. No oversells, no overstock.
Fulfilment & 3PL
3PL selection, contract review, WMS setup or migration. Shipping costs down, customer satisfaction up.
Feed management & Channable
Channable setup and management. Product feeds for bol, Amazon, Google Shopping and marketplaces — automatically in sync.
Processes, SOPs & automation
Returns flow, customer service in Gorgias/Zendesk, Notion SOPs, Make/Zapier automations. Scalable and transferable.
Audit first, then build
Accessible and flexible — no heavy agency structure
You don't need to sign a yearly contract to work with me. By the hour, per project, for a single question or for long-term guidance — I adapt to your phase and budget, not the other way around.
By the hour
Sparring on your 3PL choice, looking over your Channable setup, a quick inventory-flow question. No minimum commitment.
Per project
One scoped engagement: 3PL migration, Channable setup, SOPs. Fixed scope, fixed price on quote.
Long-term
Monthly sparring partner or interim ops lead. Scale up or down monthly.
Good to know.
What's included in operations?
Inventory, purchasing, fulfilment, 3PL/WMS selection and setup, order flows, returns, customer-service processes — everything that keeps the back end of your webshop running.
Do you also handle Channable and feed management?
Yes. We use Channable for clients with multiple channels (own webshop + bol/Amazon/MediaMarkt). Setup from scratch or cleaning up an existing implementation.
Do you work with our current 3PL or do we need to switch?
Both work. First we check if your 3PL still fits where you want to go. If switching is genuinely better, we guide the migration.
Can I do an audit without committing to a full engagement?
Yes. The Growth Bottleneck Audit includes an operations review. After that you decide whether we or your team execute the improvements.
Ready to make your ops scalable?
Book a free 30-minute strategy call. We'll audit your funnel, find the bottlenecks blocking growth, and show you where the next 6 figures come from.